Emergency Response
Contact tree
In case of emergency while traveling abroad, seek local assistance as applicable and contact International SOS as soon as possible at 1-800-523-6586 or at +1-215-942-8226. See international contact numbers here.
Other points of contact for emergencies while abroad are:
- Emory Police Department: 404-727-6111 (24/hr emergency)
- TDD/TTY: 404-320-1024
- Emory Office of Insurance Services: Kevin Wysner, 404-778-7937
- Emory Office of Critical Event Preparedness and Response: Sam Shartar, 404-712-1300
Non-emergency points of contact while abroad:
- Global Safety and Security Sr. Program Coordinator Alma Reynal Quintanilla, 404-727-7542
- Emory's Global Services: Sarah Harlan Zegeye, 404-727-9127
- Emory Travel (travel@emory.edu | 404-727-1951) and Emory's Travel Agencies
- Emory Police Department non-emergency contact: police@emory.edu (monitored during business hours)
International SOS
Emory contracts with International SOS to provide security and medical evacuation services, and a variety of online health, safety, and security resources for the university community traveling abroad on university business or sponsored activities.
International SOS can help you find a medical facility and assist with other medical and security concerns. Medical and police services overseas can vary widely. Consult with International SOS in advance of your travel to understand how local medical and police resources respond to emergencies and whether and how travelers should engage those resources. See more about International SOS below.
Learn more about International SOS services available to Emory faculty, staff, and students.
- Contact International SOS
- Toll-free from the US: 1-800-523-6586
- Direct: +1 215-942-8226
Medical emergencies
Through Emory's medical and security assistant provider, International SOS, faculty, staff, and students on Emory-sponsored international travel (Emory business, study abroad, research, etc.) now have emergency evacuation and medical insurance while traveling overseas.
This is emergency medical insurance offered by Emory University where services and coordination of benefits are initiated by contacting International SOS. A separate medical card is not needed for proof of coverage, only your International SOS card (available here) and membership number #11BYSG000003.
For all medical incidents, please ensure International SOS is contacted immediately. Learn more about International SOS here, and view the International SOS card here to find international contact numbers and the QR code to download the International SOS Assistance app.
Evacuation services
Depending on the nature and severity of the emergency, International SOS will provide assistance for an emergency evacuation from an international destination.