Emergency Response

Contact tree

In case of emergency while traveling, seek local assistance as applicable and contact International SOS (ISOS) as soon as possible at 1-800-523-6586, or call collect at +1 215-942-8226. They can help you find a medical facility and assist with other medical and security concerns. Medical and police services can vary widely. Consult with ISOS in advance of your travel to understand how local medical and police resources respond to emergencies and whether and how travelers should engage those resources.

You should also contact the closest U.S. embassy or consulate, or the embassy or consulate from your country of citizenship.

Evacuation procedures

Depending on the nature and severity of the emergency, ISOS will provide assistance for an emergency evacuation from an international destination.

Other points of contact for emergencies while abroad are:

Non-emergency points of contact while abroad:

International SOS

Emory contracts with International SOS (ISOS) to provide security and medical evacuation services, and a variety of online health, safety, and security resources for the university community traveling abroad on university business or sponsored activities.

Learn more about ISOS services available to Emory faculty, staff, and students.